SHL, Thomas and Local Providers: How South African Psychometric Tests Work and How to Prepare

Psychometric tests are now a standard part of recruitment in South Africa—especially for graduate programmes, corporate roles and roles in regulated sectors (banks, telcos, consultancies). Major suppliers such as SHL and Thomas sit alongside South African and regional providers. This guide explains how these tests work, how employers use the results, and practical preparation strategies so you can perform at your best on assessment day.

Why employers use psychometric tests in SA

Employers use psychometric assessments to add objective, standardised evidence to hiring decisions. Benefits include:

  • Predicting job performance (cognitive ability + job-specific skills)
  • Comparing candidates fairly using standard scoring
  • Triaging large applicant pools efficiently
  • Supporting competency-based interviews and development planning

Regulatory and fairness considerations apply in SA recruitment—employers must ensure tests are valid, non-discriminatory and aligned to role requirements.

Major providers: SHL, Thomas, and local suppliers — at a glance

Provider Common products Typical test types Delivery Reporting
SHL SHL Verify, SHL Talent Central Numerical, verbal, logical reasoning, situational judgement, personality Online adaptive & timed Detailed percentile reports, competency mapping
Thomas (Thomas International) GIA, Personal Profile Analysis Personality, behavioural styles, aptitude tests Online fixed/adaptive Behavioural profiles, development guidance
Local SA providers University-linked tests, boutique psychometric consultancies Cognitive, SJTs, bespoke industry tests (finance, mining) Online or proctored in-person Varies: short dashboards to full psych reports

Each provider differs in format, level of job matching, and reporting style. Some employers prefer global providers like SHL for benchmarking; others use local vendors for contextualised or language-specific measures.

How psychometric tests work (simple breakdown)

  1. Invitation: You receive a timed online link (email/mobile). Read instructions carefully.
  2. Identity & compliance checks: Employers may require ID or webcam proctoring.
  3. Test battery: Common combinations are a cognitive ability test + personality questionnaire + situational judgement test (SJT).
  4. Scoring & norming: Cognitive tests usually use percentile ranks against normative samples; personality results map to behavioural traits.
  5. Interpretation: Recruiters use scores with CV, interviews, and assessments from assessment centres to make decisions.

Common test types explained:

  • Numerical Reasoning: Charts, tables, quick calculations under time pressure.
  • Verbal Reasoning: Comprehension, inference, and critical reasoning.
  • Logical/Abstract Reasoning: Pattern recognition and non-verbal problem solving.
  • Personality / Behavioural: Self-report on preferences and tendencies.
  • Situational Judgement Tests (SJTs): Choose or rank responses to workplace scenarios.

If you want a deeper breakdown of what to expect at multi-stage selection events, see Interview Preparation South Africa: What to Expect at an Assessment Centre (Banks, Telcos, Big Corporates).

Practical preparation — a step-by-step plan

Preparing effectively is less about “tricks” and more about targeted practice and test hygiene.

  1. Start with a diagnostic

  2. Structured practice (2–6 weeks depending on role)

  3. Learn time management strategies

  4. Practice full, timed test batteries

  5. Work on behavioural and group skills

  6. Review feedback and iterate

Test-day checklist and tactics

  • Device: Use a reliable laptop/desktop (not a phone). Fully charged, wired internet if possible.
  • Environment: Quiet, well-lit, ID to hand.
  • Timing: Start with easier questions; keep an eye on the clock.
  • Personality/SJT: Be consistent and role-focused—don’t try to “game” the profile.
  • If technical tasks included: keep coding or calculator tools ready where allowed.

How employers interpret results in SA

Quick comparison: What to expect from each provider

  • SHL: Rigorous, standardised, strong benchmarking; useful for large corporates and banks.
  • Thomas: Behavioural emphasis, practical development reports; popular for roles where team fit is key.
  • Local providers: Often tailored to South African context, language and industry specifics; may offer in-person proctoring for high-stakes roles.

Common mistakes to avoid

Final checklist — 7-day plan before test

  • Day 7: Diagnostic practice battery.
  • Day 5: Focused drills (numerical/verbal/logical).
  • Day 3: Full timed simulation.
  • Day 2: Review weak areas and revisit strategy.
  • Day 1: Light practice, rest, check tech and ID.
  • Test day: Follow the Test-day checklist above.

Resources and next steps

With focused practice, realistic simulations and the right test-day habits, you can significantly improve your psychometric performance. Prepare like an assessor: be methodical, evidence-based and consistent—and use your results to tell a clear story in interviews and assessment centres.